COMMITMENT

We will cover our territory sufficiently. We will institute a presence for our Manufacturers. We will achieve our jointly agreed upon marketing objectives for strategic customer penetration. We will accomplish our goals for market share. We will attain our goals for growth. We will develop and continually improve our product knowledge. We will develop and continually improve our understanding of our Manufacturer's capabilities, directions and strategies. We will know our customers and our territory thoroughly. We will develop an understanding of their needs so as to effectively represent those needs to our Manufacturers. We will maintain a compatible customer base to provide substantial multiple line selling. We will be accessible and responsive to our Manufacturers and our customers before, during and after the sale. We will provide our Manufacturers with thorough input. We will provide them with sales forecasting. We will provide our Manufacturers with market reporting, sales analysis, lead follow-up, and reporting. We will continually work on improving our organization's selling and customer skills and strategies. We will maintain an organization characterized by thoughtful financial management. We will provide fair employee compensation and will continually improve employee motivation. We have well defined plans for business continuity.